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Afternoon,
Chalkwell telephone lines are down at the moment, please drop us an email and we will get back to you.
Emma
Great advice from Wales, please be aware your dogs are priceless to you, but someone will try and make a quick buck off them if they can. Keep your dogs safe!
Due to an electrical fault, our power is down - we can’t receive any calls to the Chalkwell number but otherwise it’s business as normal. We hope to have it fixed over the next 24 hours. We’ve got emergency back-up for heating so all the cats and dogs are nice and toasty 😊
The generators are running heaters for the kennels and we have a phone line again with a good old corded telephone. And thanks to Brian and Ria we can make a cup of tea too! 😊 We should be back to full email service by tomorrow. Thanks to all our customers for your patience and understanding.
It’s going to be especially hot today, but the dogs and cats at Chalkwell are keeping cool:
We’ve got fans running throughout the kennels and cattery with all doors, windows and hatches open to ensure a flow of fresh air.
We're doing more frequent welfare and water checks.
The dogs have drastically reduced time outside, with 1-2-1 time in their kennel instead.
Awww thank you we hope Luna and Isla are ok x
My dog isn't due to come to you until August but I really appreciate reading this post. Thank you for putting it on 😊
can't wait to see my furby xxxx cheers for the update guys x
Our emails are now back up and running. Apologies to anyone who has tried to get in touch over the past couple of days. We’re working through the backlog and will get back to you as soon as we can.
We’re currently having issues receiving and sending emails. Our IT team are dealing with the problem but if you need to contact us, please call 01933 312958 or send us a message via Facebook.
What a beautiful day for our annual pet first aid training yesterday! We just had to take the classroom outside.
Our kennel assistants and dog handlers undergo training every year, part of which includes all aspects of pet first aid such as bleeding, choking, seizures and bloat, handling puppies and elderly dogs, as well as bandage dressing and CPR.
We also have qualified human first aiders too!
Shame you don't run a public one.
Some of our trainee dogs graduate in the explosives detection field. Others, like Jazz here, go on to work as bio-detection dogs.
Well done Jazz - Bio Dog of the Week!
Fabulous
Wow, how fantastic xxx